I052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false. I200: Plan begin, 10 packages, action: Install I000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 I052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true. I101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None I101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None I101: Detected package: WindowsVista_MSU_圆4, state: Absent, cached: None I101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None I101: Detected package: Windows7_MSU_圆4, state: Present, cached: None I101: Detected package: Windows7_MSU_x86, state: Absent, cached: None I101: Detected package: Windows8_圆4, state: Absent, cached: None I101: Detected package: Windows8_x86, state: Absent, cached: None I101: Detected package: Windows81_圆4, state: Absent, cached: None I101: Detected package: Windows81_x86, state: Absent, cached: None Note that Backup Exec or Agent for Windows installer will not reinstall the Microsoft Visual C++ run-time components again if they are already installed.I001: Burn v3., Windows v6.1 (Build 7601: Service Pack 1), path: C:\Windows\Temp\, scope: PerMachine, version: 4.0, language: 0 operation: MajorUpgrade After the run-time installation completes successfully, resume the Backup Exec server or the Agent for Windows installation. If the Microsoft Visual C++ run-time installer continues to fail, restart the machine, and then rerun the installer. Retry the installation of only that Visual C++ run-time version. The installation log highlights the failed Visual C++ run-time installer. The Microsoft runtime failures affect multiple installation scenarios such as local install, or push install, or upgrade of the Backup Exec server, or the Agent for Windows.Ĭopy the BE_DVD\BE\WinNT\Install\VCRedist folder on your desktop. To know more about the error code, refer to the following Windows Installer error messages listing: (v=vs.85).aspx Solution Windows Server 2008 and later: C:\ProgramData\Symantec\Backup Exec\Logs\ Windows Server 2003 and earlier: C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs\ To know the exact cause, analyze the Microsoft run-time installation log at the following locations: Install and upgrade of Backup Exec and Agent for Windows installers.īackup Exec product installation success depends on Microsoft Visual C++ Redistributables run-time components for successful installation. During install or upgrade of the Backup Exec server or the Agent for Windows, the Microsoft Visual C++ Redistributables run-time components install can fail.Įxcerpts from the Backup Exec installation logĮxcerpts from the Agent for Windows installation log (
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